Making A Purchase
Making a purchase could not be easier. Just browse the products on the website, and click on any items that you wish to buy or book. We accept card payments via paypal. If you are shopping from anywhere outside the UK, place your order and your card company will convert the transaction to your own currency. The only confirmation you will receive is an acknowledgement email from Paypal which will contain a transaction ID. Please use the transaction ID for all order queries. If you do not receive a confirmation of payment from Paypal then you have not paid for your goods and we will not know you have tried.
Shipping And Handling
The minimum shipping cost for the first class service is £4.00 within the UK, £10.00 to Europe. Please ask for a quote for the rest of the world.
Delivery Schedule
We endeavour to deliver your order right away. If time is a consideration please get in touch before you buy.
VAT Charges
All orders are currently VAT FREE
Reaching Us
If you need to reach us, please email us on edwin@edwincourtenay.co.uk, alternatively, you can call on 07715266657 or write to us at Edwin Courtenay, Kirkhill, Cambo, Morpeth, Northumberland, NE61 4BN, United Kingdom.
Privacy Policy
We have adopted the following privacy policy as part of our commitment to protect any personal information which you may provide to us. Any change to this Privacy Policy will be posted on this website. We will not use or disclose your personal information unless you have given your express permission, except to asses, operate, maintain, improve and perform our services OR to keep you informed about Edwin Courtenay and his services OR to disclose such personal information as required by any applicable law, regulation or legal process. Your personal information may be used to send email and marketing communications from us to you. You may unsubscribe from receiving emails from us at any time by informing us by email or clicking on the unsubscribe link at the bottom of our email communication. We do not sell, trade or rent your personal information to third parties in any way.
Returns Policy
All goods must be returned within 30 days in the same condition as they were shipped. In the event of damaged goods in transit a claim will be made against the courier and the goods as well as the original packaging must be return for a full refund. Goods clearly damaged by misuse or rough handling by the consumer will not be refunded. Digital downloads are not refundable.
Workshop cancellations and refunds
All cancellations will be refunded via Paypal (or the method you used to pay for the workshop place). You may transfer to another workshop or convert to a credit note. If Edwin cancels at anytime then all payments will be refunded in full or, if preferred, transferred to another workshop..
Readings from Edwin
The following is a list of topics that Edwin is unable to answer in all types of reading: paternity, medical diagnosis, financial investment, matters concerning relationships, communicating with the dearly departed and other business and domestic concerns. The minimum age for readings and spiritual consultations from Edwin is 21. Edwin will only accept personal readings bought by the payee for the payee. The reason for this is to ensure that infomation brought forward is always provided in accordance with permission from the client. If you want to buy a service from Edwin for someone else please give them the means to do so i.e. give them the money.